Aster & Oak – Wholesale Information Guide

Thank you for your interest in stocking Aster & Oak in your store. Our journey so far has been an amazing one and we are so grateful and excited that you have decided to join our wholesale team!

A little bit about us – Aster & Oak baby clothing is fully designed, illustrated and put together in Australia. We have an amazing small family business team in India that makes our products which we carefully sourced and visited and actually ended up becoming quite close to. We use ONLY 100% GOTS certified organic cotton and each product has a garment label & swing tag stating so. Our products have all been illustrated by hand, making them completely original and printed using organic dyes which makes them very safe and gentle on babies skin.

HOW TO ORDER:
You can log in to the stockist section via the ‘MY ACCOUNT’ link located in the customer service menu in the footer. Once you have logged in the wholesale prices will show and you can browse and add products to your cart as normal.

ORDER QUANTITIES:
Our minimum order quantity is 10 pieces (This can be mixed size, colour & styles..) We have kept this minimum low as we like to support small business and we prefer you to order a ‘manageable’ quantity and to give you a chance to try us out in your store.

ORDERING PROCESS:
All orders are proforma (payment required prior to dispatch). The shipping cost is based upon the weight of the products and is calculated at checkout. All products which are in stock are sent by either Australian post or courier and will be dispatched within 48 hours.

PAYMENT:
Payments can only be made by Direct Deposit at this stage.

GST:
All prices include GST.

PRODUCT IMAGES:
We can supply you with images for website & email use via a dropbox and we can supply hi res images for advertising upon request.

PROMOTION:
We have built up a lovely group of fans and would love to send them your way to purchase our products. Once you have our products in your store, let us know or send through a photo and we will do a shout-out on our social media or feature you on our Blog. You will also get your website linked from our ‘stockists‘ page.

We would also LOVE to be tagged in any photos you upload which includes our products:

Instagram  #asterandoak @aster_and_oak
Facebook Aster & Oak

Thank you once again and we looking forward to working together!

 

TERMS & CONDITIONS:
Customers who log on to our wholesale e-commerce site are subject to these additional ‘Wholesale Terms and Conditions’, as outlined below:

Wholesale Login User Name and Password:
If you are provided information including user name and password to access our wholesale login, you must keep that information strictly confidential, and you must not disclose it to any other person, or permit another person from accessing our wholesale information.

Vouchers and Discount codes:
As a wholesaler you are not permitted to use any gift vouchers or discount codes for your orders. Gift vouchers and discount codes are for retail customers only.

Advertising and sale of products:
Products are only permitted to be sold on the named business and not any third party websites like Ebay, Gumtree, Ozsale and the like.

Property and Delivery of Goods:
All goods are sold on exiting the Aster & Oak warehouse. The property of the goods passes to the purchaser only after the price of goods has been paid in full. The risk of the goods passes to the purchaser on dispatch.

Right of Refusal:
Aster & Oak reserves the right to refuse or cancel service or credit at any time.

Sale and Promotional Events:
Aster & Oak will NOT hold regular Sales or promotional events. We may hold end of seasonal sales twice yearly only, but these will not include our “organic essentials range“.

Contact US:
Any questions? wholesale@asterandoak.com.au