Shopping for someone else but not sure what to give them? Give them the gift of choice with a Aster & Oak gift card.
Quick and easy to order, our gift cards can be used on all of our collections including sale items!
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
DELIVERY WITHIN AUSTRALIA
Free Shipping on all orders over $100.
Orders below $100 AUD - Standard Shipping $10Â Flat Rate
All orders are dispatched within 3 business days and delivery times generally take 3-10 days within Australia.
NEW ZEALAND DELIVERIES
Free Shipping on orders over $150
Orders below $150 – International Standard Shipping $15.00 Flat Rate.Â
INTERNATIONAL DELIVERIES
Free Shipping on orders over $250
Orders below $250 - International Standard Shipping $20.00Â Flat Rate.
All orders are dispatched within 3 business days and delivery times generally take 5-20 days depending on your location and customs process. Import taxes and duties related to international shipping are the responsibility of the customer.
We want you to be 100% happy with your Aster & Oak products and we welcome you to reach out to us at sales@asterandoak.com.au regarding a faulty product or sizing problem.
We strongly advise all customers to check items thoroughly upon delivery, before removing any attached tags. Returned items must be in brand new and original condition as purchased, with all labels and tags attached, and must be:
- Unworn, unwashed, with no marks. - No perfumes or smells. - We will also not accept any items that are contaminated with pet hair as this is a breach in our GOTS certification.
If an item is returned with any of the above conditions, Aster & Oak has the right to charge a cleaning fee which will be taken out of your store credit.
ONLINE RETURNS POLICY: - All mystery bag and outlet shop sales are final and are not eligible for refund or exchange. - We do not offer refunds for change of mind purchases. - Returned items must be received at our warehouse no later than 14 days after receipt of the order by you.
Click here for more on returns